No
Restocking Fee! Exchange or refund
less shipping & handling within 30
days if returned in original mint
condition with carton, packing papers
and unfilled warrantee cards.
All
Returns require an RMA Number issued
by our Customer Service Department.
You may call our Customer Service Department
at 0870 133 7931 or e-mail them at:
support@daddycamera.co.uk
for a return authorization.
Orders
are processed within 24-48 hours. Some
orders are subject to our Verification
procedure which means that, for your
protection from credit card fraud or
identity theft, we may ask you to verify
that you're the card owner or that the
order and ship-to information is legitimate.
This process rarely delays an order,
and generally requires either a simple
call-back (which can be done after business
hours) or a fax. Once your order is
verified and ready to ship we then charge
your credit card. If your order requires
verification, we will advise you by
phone or e-mail. This is why it's important
that you leave both day and home phone
numbers when ordering and that you keep
your information current.
It
is also important that you understand
what we mean by bill-to information.
The bill-to address is the address to
which your bank mails your monthly credit
card statement. The bill-to address
you give us must be the same as the
address that the bank which issued your
credit card has on file. Please be sure
you provide the correct information,
even if the products are to be shipped
to a different location. We regret that
this is necessary, but it is designed
to protect the card owner as well as
the retailer.
